Re: [hylafax-users] Missing lines in the sent fax - MultiTech MT5634ZBA-V92 modem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Gurjit Gill wrote:

> Hi Folks,
>
> We recently replaced our US Robotics 56K modems with
> the MultiTech MT5634ZBA-V92 modems to correct a
> problem where for certain destinations we were having
> problem transmitting faxes.
> Now that I have Multitech's the original problem we
> had has been resolved but we are now having a new
> problem. On the destination the output is coming out
> crunched. It is quite bad for some destinations where
> the output is missing complete lines.
>
> I changed the flow control from hardware to software
> but it did not help.

Change this back.  These modems need rtscts not xonxoff.

> We are running an old version of
> the hylafax server code ( Redhat Advanced Server
> 2.4.9-e.24enterprise, hylafax-4.1.7-1rh7 ) but I was
> wondering if it is possible to tweak the modem setting
> to fix this problem.

You'll be best if you upgrade to HylaFAX 4.2.1 (or better yet, current 
CVS HEAD).  The benefits of ECM will ease many of these kinds of 
troubles that you're having.

Please send logs for more help.

Lee.


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