Re: flexfax: USR Modems

[Josh Hildebrand <josh@jedi.net>]

I think this is a great idea, Robert.

I'll do my part.. Here is one modem that doesn't work for outbound faxes
in 2.0 mode:

I'd also like to see the web page touch upon ways of getting our modems
fixed by USR.. as in, ROM upgrades or swap upgrades (free or for cost).

I plan on climbing the tech support ladder at USR and getting my modem
swapped for free.. since the last time I used their tech support, I had
to send in my USR sportster 28.8 to get fixed... the one I HAD worked with
class 2.0.. then they gave me a different modem in return that didn't
work with 2.0.

I urge everyone with this problem to call USR Tech Support: 847-676-3854
and report their troubles.

This is the information about the modem I sent in to get fixed last year.
Once again, this one DID work with class 2.0 faxes w/ hylafax:

FCC ID: CJE-0268
S/N: 0007450007303824
sticker inside: 0008390010706152
chip: US-Robotics 19-420, SU, 1554, 4/18/95
DSP: 16-912, PD17123PQ, EB-48ADVHW



I own two USR sportster modems with the following markings... both of them
have broken 2.0 support:

FCC ID: CJE-0340
Serial #: 0008390145266894
Sportster 28.8 FAX MODEM

FCC ID: CJE-0340
Serial #: 00083901  210V59962968  (this was the replacement w/ a weird s/n)
Sportster 33.6 FAX MODEM

The 33.6 has the following information codes programmed in it:

ati1
8F0F

OK
ati7
Configuration Profile...

Product type           US/Canada External
Options                V32bis,V.FC,V.34+
Fax Options            Class 1/Class 2.0
Clock Freq             92.0Mhz
Eprom                  256k
Ram                    64k

EPROM date             5/17/96
DSP date               5/17/96

EPROM rev              2.32
DSP rev                2.32

OK
ati9
(1.0USR0003\\Modem\PNPC107\Sportster 33.6 FAX EXT)FF


On Sat, Feb 07, 1998 at 12:52:34PM +1100, Robert Colquhoun wrote:
> Hello Everyone,
> 
> Lately there have been a rather large volume of messages concerning the
> Sportster and failures with class 2.0.  To help stop the email flood, i was
> thinking of compiling a page with the firmware versions of the Sportster
> that work and firmware versions that dont work.
> 
> Eventually this information could be merged back into the faxaddmodem
> script and set the broken modems automatically to class 1
> 
> People are not going to stop buying the Sportster have a look at
> 	http://features.yahoo.com/comptop10/fax_modem.html
> 6 of the top 10 modems sold were variations of Sportster.....
> 
> Hopefully this would be more postive than telling people they bought the
> wrong modem.
> 
> This page would be best suited somewhere on the hylafax web site.
> 
> Does anyone else think this is a good idea?
> 
> - Robert
> 
> 
> 

-- 
Josh Hildebrand          Email: josh@digitalsluice.com
Digital Sluice           Pager: http://www.digitalsluice.com/josh/pager
Phone: 512-255-9797      Fax: 512-246-2861